We make it
easy
Whatever your requirements may be, the team at Promo Now is fully equipped to assist. Our specialist expertise enables us to collaborate directly with manufacturers and efficiently manage the complexities of cross-border transactions, including multi-currency and multilingual considerations. At Promo Now, we take complete responsibility for each transaction, thereby safeguarding your brand and reputation. Furthermore, our transparent pricing model ensures clarity and certainty—there are no hidden costs.
We make it
well
When you choose to partner with Promo Now, your brand’s reputation becomes a priority equal to our own. Backed by an award-winning creative team and a commitment to sourcing exclusively from ISO 9001 certified suppliers, we are dedicated to delivering not only high-quality products, but also exceptional service, meticulous attention to detail, and a standard of professionalism that earns your trust.
We make it
safe
The highest standards of safety are embedded in every aspect of our operations. By working closely across the entire supply chain, we maintain full transparency, uphold safe working conditions, and proactively safeguard your brand and reputation. We do not compromise on integrity. From consulting with experts on Australia’s mandatory and complex safety regulations to ensuring ethical and environmental standards are rigorously met, our dedicated team takes full responsibility for quality assurance at every stage.
We make it
responsibly
At Promo Now, we believe that every product tells a story—and we’re committed to making yours one of sustainability and integrity. By understanding the full journey of your merchandise, we source ethically produced items from trusted, quality-controlled suppliers. The result? Branded merchandise that aligns with your values and meets today’s needs without compromising tomorrow’s. Let’s work together to create eco-conscious merchandise that reflects your brand’s commitment to a better future.
We make it
better
With over 20 years of experience partnering with some of the world’s most respected brands—we’ve built a reputation for delivering on our word. At Promo Now, we operate with openness, honesty, and fairness at every stage. It’s not just a promise—it’s our guarantee.
“We offer nothing but the best”
Just a ZEST for life and Top Quality Merchandise
Our Process, Your Advantage
What happens when our team becomes part of yours.
The process begins with a thorough understanding of your objectives, considering both brand identity and customer perspective. From there, our team applies creative thinking to explore a range of concepts and merchandise options. We then engage with our network of trusted partners, both locally and internationally, to present you with a curated selection of options, accompanied by detailed cost estimates.
Once you approve the finalized brief, our design team will begin bringing your vision to life. This stage is driven by the highest standards of quality assurance and ensures full compliance with all relevant safety regulations, both Australian and international. Before we proceed with your order, we’ll present you with meticulously crafted prototypes, giving you complete confidence in the final product your customers will receive.
During the development phase, we draw on our trusted partnerships with both local and international suppliers and factories to ensure your product meets exact specifications. Our dedicated team is on-site to oversee the entire process, meticulously coordinating each stage and maintaining constant communication to ensure everything proceeds seamlessly.
Our operations team is dedicated to ensuring your order arrives on time, without exception. We manage all aspects of freight, warehousing, and delivery, guaranteeing your products reach you promptly and efficiently.
No Complications.
No Surprises.
Guaranteed.
Our Values
01
Quality
At Promo Now, your brand’s reputation is treated with the same care and commitment as our own. As your partner, we focus not only on delivering premium products, but also on providing outstanding service, meticulous attention to detail, and a standard of professionalism designed to earn—and maintain—your trust.
02
Teamwork
Our strength goes beyond experience and expertise—it’s rooted in the way we work together. Built on trust, support, and a shared sense of purpose, our team thrives on collaboration. We believe the best results come from a mix of sharp thinking, genuine connection, and yes—a healthy dose of humour along the way.
Because when people enjoy what they do and who they do it with, great work follows.
03
Commitment
Each day, we come to work with a focus on efficiency and continuous improvement, always seeking innovative and streamlined solutions to deliver superior results.
04
Accountability
We take full responsibility at every level, upholding the highest standards of precision and reliability. With a strong sense of duty, we deliver on our promises and maintain transparency, ensuring both our work and client satisfaction are always prioritised.
05
Passion
We are genuinely passionate about what we do. From the products we supply to the exceptional customer experience we deliver, we are dedicated to going above and beyond. We embrace continuous learning, innovation, and improvement to ensure we’re always evolving and exceeding expectations.
06
Integrity
Integrity is the foundation of the trusted relationships we build. We are dedicated to consistently acting with fairness, honesty, and transparency—not simply because it’s expected, but because it aligns with our core values.
07
Creativity
Encouraging creativity is essential, as it’s where innovation thrives. It’s where groundbreaking ideas emerge, challenges are overcome, and memorable merchandise is crafted. After all, life’s too short for dull giveaways.
Create the perfect product
Our creative team can help design a bespoke product that perfectly matches your brief.
